When planning a holiday, it’s important to consider all possible scenarios, especially those that could affect the entire trip. In particular, when you rent a car or scooter, it’s essential to understand the conditions for modifying a booking or if you need to cancel the rental.

In this article, we want to focus on the golden rules of car rental, especially when it comes to canceling a booking or making other changes to your trip.

Is It Possible to Cancel a Rental?

The answer is yes, but the conditions and timing depend on the car rental agency you choose. Our advice is to carefully read the terms before booking and also understand the rules that apply not only to cancellations but also to simple modifications, for example, if your flight is delayed.

The procedure may vary by agency, but in general, especially after the pandemic, all companies now offer greater flexibility to ensure a better travel experience. We all know the fear of having to cancel a holiday due to a positive test, which led us to avoid booking services that didn’t guarantee flexibility in cancellation or modification. That’s why today, rental agencies allow you to modify or cancel a rental car booking even after it has been confirmed.

To learn the exact procedure, you just need to read the terms or contact customer service to get all the information you need. In some cases, it’s enough to access your personal account and follow the steps provided to make the necessary changes to your booking.

What Are the Costs?

When it comes to cancellations or modifications, each agency can apply very different rules, both in terms of fees and what is allowed. With Ellepi, for example, it is always possible to cancel your booking for free. Additionally, you can request changes in case of a delayed flight or to meet any other needs of travelers. Some agencies, instead, require the purchase of insurance on the booking to cover any expenses.

If you decide to choose from our Car Fleet, you can also rely on a support service that will provide all the guidance you need to book your car without worrying about unpleasant surprises upon your arrival in Sardinia.

Excited to plan your holiday? Why not contact us for information? Our customer service team is ready to guide you to the best choice for your trip!